Friday, 06 May 2011 01:05
Curtis Bingham, Founder and Executive Director of CCO Council, believes that a CCO is essential to an organization for more than just direct revenue reasons. âThe CCO,â Bingham says âis a way for organizations to get back in touch with their customers on a more personal level, and with the advent of social media and immediate, constant customer interaction, the cycle back to that sort of communication is not surprising.â
Bingham also found that the most effective C...


